Outlets at Traverse Mountain Customer Service is located in the Grand Lobby on the south side of the shopping center. Customer Service provides the following to our shoppers.

• Purchase Outlets at Traverse Mountain Gift Cards
• Elite Rewards Loyalty Program, includes complimentary Elite Rewards Coupon Book, exclusive promotions and shopping rewards
• Free WiFi in the Grand Lobby and Walkway Common Areas
• Luxurious Restrooms
• Family Restrooms
• Mother's Lounge
• Complimentary Strollers/Wheelchairs
• Resort-style Lobby with Fireplace
• VIP Lounge

Customer Service Hours*

Monday - Saturday: 10:00am - 8:00pm

Sunday: 11:00am - 6pm

*Seasonal Hours May Vary.